Return Policy

Thank you for shopping with us at Journey in Ink. We endeavor to do all that we can so that you love your products. If you have any questions please email us at hello@journeyinink.com and we will be happy to help you.

Returns

We do not accept returns.

Exchanges (if applicable)

There are certain situations where we understand a refund or replacement of product is in order:

- Any item not in its original condition, is damaged, defective or missing parts for reasons due to our error

If you need to exchange it for the same item, send us an email at hello@journeyinink.com

Undelivered Items

If items are undeliverable to you by the courier/postal services these orders will be held for a defined period of time (per Courier's policy) for you to collect. If uncollected items exceed this limit, they will be returned to us as the sender.

If the wrong address is entered at checkout and the package is returned back to us there will be a reshipment fee (calculated using the weight and dimensions of your package) due prior to reshipment.